Reviews

Customer Reviews


5.00 Rating - 3 Reviews


5.00 Rating - 13 Reviews


5.00 Rating - 82 Reviews


5.00 Rating - 8 Reviews


4.50 Rating - 9 Reviews

Aggregate Score

4.96 Rating - 115 Reviews - 99% A+

Review

    Better Business Bureau
    BBB ratings represent the BBB's opinion of how the business is likely to interact with its customers. The BBB rating is based on information BBB is able to obtain about the business, including complaints received from the public.

    FaceBook
    On Facebook a Page's rating is based on multiple sources, such as the reviews and Recommendations people share about business Pages on Facebook.

    Google
    Google Maps allows consumers to write reviews for places they've visited. These reviews and opinions are voluntary. Google doesn’t pay reviewers for adding them to Google Maps.

    Houzz
    Whether you are starting a complete kitchen remodel or just looking for the perfect bedside table, the Houzz community of homeowners and professionals is here to help. And when you are ready to start your project, Houzz is the best way to get inspired, discover products and to find and collaborate with the perfect architect, designer or contractor.

    Yelp
    Yelp was founded to help people find great local businesses. In addition to reviews, you can use Yelp to find events, lists and to talk with other Yelpers.

Testimonials

Synthesis of The Flooring Source Reviews

At The Flooring Source, customers consistently praise the exceptional service, attention to detail, and the wide range of quality flooring options available. Reviewers frequently mention their positive interactions with the staff, highlighting Steve, Athan, Ellen, Andrew, and other team members for their professionalism, patience, and assistance throughout the selection and installation processes. Customers are particularly impressed with the team's commitment to understanding their needs, offering personalized recommendations, and ensuring satisfaction with the final product. The installation process itself receives accolades for efficiency, cleanliness, and the overall skill of the installers, leading to beautiful and transformative results in homes and offices alike.

The impact of The Flooring Source's products and services on customer satisfaction is profound, with many expressing how their new floors have enhanced the beauty and comfort of their spaces. Testimonials touch on various aspects, including the quality of the carpets, hardwood, luxury vinyl plank (LVP), and other flooring options. The company's ability to handle complex installations and provide detailed care advice further contributes to the customers' overall positive experiences. This level of service fosters a strong sense of trust and loyalty, encouraging repeat business and referrals.

Below are selected testimonials from satisfied customers:

  • Marc Kornitsky: "Finished product came out better than we could’ve hoped. Just a terrific experience."
  • Diane Loud: "Steve, Athan and the entire team at The Flooring Source always treat us like family in both service and value."
  • Debra Otway-Costa: "Do not hesitate to do business with this awesome company."
  • Jinyan Zang: "Andrew then came to our home to take measurements...very helpful in answering our questions."
  • Alisa C.: "The Flooring Source did an exceptional job...I am so thankful that I found these guys."
  • Todd Merkle: "The team at The Flooring Source was absolutely incredible."
  • Michelle Beecoff: "Steve and his team did great work at my condo installing luxury vinyl plank flooring."
  • Christine Bolzan: "Athan at the store, David and Freddy the installers, all provided exceptional customer service."
  • Eric Husgen: "The floors look amazing, and installation could not have gone better."
  • Lori Barrett: "The team at The Flooring Source was great to work with."
  • Patty Kenny: "Our experience with Steve and his team was perfect from beginning to end."
  • Tricia Casale: "We love The Flooring Source."
  • Nikki levy: "They did amazing work, they were able to turn around my requests so quickly."
  • Amy Janovsky: "Steve was terrific to work with!"
  • Lynn McCarthy: "I am tremendously pleased with the level of professionalism from start to finish."
  • Susan Christopherson: "David, the carpet installer, was stellar."
  • Adam Shayevitz M.B.A.: "Their expertise, product quality, installation services, and customer service are top-notch."
  • James Delande: "He and his crew are incredibly professional, courteous, prompt and clean."
  • Crystal Sauvageau: "Steve and Ellen were amazing through the whole process!"
  • David Wainwright: "The Flooring Source was excellent from start to finish with my project."
  • Charles O'Donnell: "The product is excellent."
  • Roo: "We did our research, and found Steve at The Flooring Source to be the BEST option in terms of price, product, and timing."
  • Rachel Murphy: "Steve and Ellen are absolutely amazing!"
  • Angela Oliver: "Steve, Peter and his guys all did an amazing job on our new floors."
  • Michael Witwicki: "Working with The Flooring Source has been one of the best customer service experiences I have encountered."
  • Mary Reardon: "The service is excellent starting with Steve and Ellen who are so helpful when choosing a product."
  • David Leaf: "Steve at the Flooring Source worked patiently with us to select the right flooring."
  • Louise London-Choate: "We had a very positive experience with The Flooring Source."
  • kathy martin: "We hired the Flooring Source to remove and install new carpeting for our 9,000 sq foot building."
  • Sandra Hanley: "Every aspect of The Flooring Source is excellent!"
  • rex rextacular: "We used The Flooring Source for three different types of surfaces: hardwood, tile and carpet."
  • Jeff: "It was a pleasure working with Steve and his top notch team at The Flooring Source."
  • Andrew Alberts: "After countless hours of searching...we were able to find everything we were looking for at the Flooring Source."
  • Eileen Eaton: "The owner, Steve is absolutely wonderful - super friendly, knowledgeable, and has a great eye for style."
  • Lynn Schade: "Steve and his staff were helpful in every way, from the beginning of my home renovation project right up until the end."
  • Pauline Lee: "We had new carpets installed last week and were very happy with the installation, very professional crew."
  • Maria Cameron: "I decided to do a bit more research and came across The Flooring Source."
  • Dorothy Bonito: "Start to finish a pleasure to do business with."
  • Rhonda Kitabjian: "We have come to Steve at the flooring source for 2 separate jobs and are extremely happy with the results."
  • Andrea Mccarthy: "I highly recommend The Flooring Source!"
  • Paulla Brown: "I had a small job to replace a bedroom wall-to-wall rug in a condo unit...Steve was very patient, kind and helpful."
  • T Gagne: "Big shout out to The Flooring Source in Middleton, MA"
  • George Cumming: "Recent installation on our entire 2nd floor. The installation crew was professional and friendly."
  • Lindsay O'Keefe: "My entire experience with Ellen and the Flooring Source was completely positive."
  • John Michael: "This is one of the best companies I have worked with on the Northshore."
  • Barry Schapiro: "Steve Fotopoulos (owner of this business) has gone over-and-above our expectations."
  • Ashton Grimball: "Steve and his guys did an excellent job installing our floors."
  • Jane Finnegan: "Steve was a pleasure to deal with obtaining a quote and setting up the installation."
  • Kim Sirois: "Thank you Steve and The Flooring Source!!!"
  • Cathie Dennett: "They were very attentive to the fact that there were cats in the house each and every time they had to go outside."
  • Kerri Connolly: "I had a vinyl floor placed in my kitchen and my experience was AMAZING with the Flooring Source in Middleton MA."
  • DaMech “DNM”: "I had a wonderful experience at the Flooring Source."
  • phil letvinchuk: "I have used The Flooring Source for both our commercial building and home for over twelve years."
  • Brittany M: "My husband and I were finishing our unfinished basement and were looking for the best options for flooring for a not so perfectly level basement floor."
  • Joey Weitzman: "We now have amazing hardwood floors in our bedrooms!"
  • Karen Trulli: "Yet again Steve and his installers come through with another fabulous job!"
  • Kathie Gerecke: "The carpeting The Flooring Source installed on our stairs looks terrific."
  • Kerry Martin: "Steve helped us to select the perfect carpet in a high traffic area filled with our messy boys."
  • Kenny MacCarthy (Video Account): "Over the years, Steve and his installers have done several jobs for 'my people' and they're always happy with the results."
  • Mark Jalbert: "Very pleased with the job done! 5 Stars!"
  • Colleen Albano: "The Flooring Source made it happen and we couldn't be happier our new carpet is so soft and beautiful!"
  • Jeff Martin: "I recently had a project where I needed some Forbo to make a countertop. The team at The Flooring Source were more than responsive and helpful with my request."
  • James B.: "The service and product have always been exceptional and I have stopped putting flooring jobs 'out to bid' because I know I am going to get a great job for a fair price."
  • Brian Kormann: "These guys just did a wood floor in our kitchen...They made it look easy and the outcome is stunning."
  • James Rutenbeck: "Feeling dissatisfied after meeting with sales reps at several Boston-area flooring stores, we were thrilled to find The Flooring Source."
  • Tricia Vinci: "As the owner of some rental properties, I need to replace carpeting frequently when the units change hands - usually with only a limited time-frame to get the job done before the new tenants move in."
  • Lisa Brennan: "Highly recommend working with the flooring source. Excellent from start to finish."
  • Jeff Bradshaw: "Great company. The Flooring Source has a great selection."
  • Jennifer Hegarty: "The Flooring Source installed a Marmoleum Click floor for me and did an excellent job!"
  • Brian Carroll: "Steve was excellent to work with. He did a basement floor for me and it came out great."
  • J Delaney: "Steve and his team did a great job of prepping my basement floor as well as walking me through the various options."
  • Chris Morin: "Your installer Shawn was timely, efficient, cordial and did excellent work."
  • Tobi Overmars: "Steve made sure my carpets were installed quickly and efficiently and for a great price."
  • James Heelen: "great service, installers were courteous and helpful."
  • Ravi BD: "First rate experience from beginning to end. Amazing price, incredible service."
  • Lainie Joan: "The Flooring Source sells quality flooring with a fantastic team of friendly and skilled installers."
  • Anne Donahue: "Excellent selection, service and installation."
  • Anthony Bartolomi: "Steve was on the mark with quality product, service and completion without peer."
  • Micheline Ryan: "Excellent work. Pleasant and helpful staff - courteous and respectful."
  • Jennifer Nicolo: "Floors turned out beautiful! Love them!! Thank you The Flooring Source!"
  • Lisa Cardoza: "Great customer service, selection and installation."
  • Louis DeGeorge: "Highly recommend to all me clients."
  • Larry Dukatz: "Good team to work with........... Excellent recommendations, good service and fair pricing."
  • Amy Prasol: "Awesome customer service! Goes above and beyond!"
  • Robert Pearl: "Steve and his staff did a great job."
  • Mike Mosto: "Overall Excellent Experience. Would use again."
  • Michael Mote: "Great place to do business with."
  • zoe karademos: "Fantastic!"
  • Tom Charlton: "Steve and the team were more than responsive and helpful with my request."
  • Alicia Goddard: "The sales staff was so friendly and very helpful in helping pick out the right carpet."
  • Andy Lurie: "Steve and the Flooring Source team provided exceptional service and quality."
  • Justin Prasol: "Thank you for an impeccable experience."

These testimonials reflect the consistent satisfaction of customers with The Flooring Source's products and services, emphasizing their positive impact on the look and feel of customers' spaces.

Get In Touch



Memberships