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No. We are a wholesale distributor of existing name brands and a seller of our own private label collection of carpet developed in cooperation with other mills.

No. You may buy as little or as much as you wish.

Our residential carpet prices begin at $4.89 a square yard. Our commercial carpet prices begin at $2.29 a square yard.

Yes. We will be glad to send you larger swatches of any carpet we sell.

Every carpet consists of fiber type, texture, weight, and stain protection. As long as you know these characteristics you can make a true comparison.

Yes. We handle every major brand of vinyl and hardwood flooring.

Please share them with a friend who might also be in need of carpet.

State tax is applied to an item only if you reside in the state of Georgia and have no tax certificate registration number.

Usually your carpet will arrive within 7 to 10 working days. This is faster than most carpet retailers can deliver!

Visa, Mastercard and Discover/Novus cards are accepted, as well as debit cards which bear the Visa or Mastercard logo. Regretfully, American Express is not accepted.

The standard shipping time for orders shipped via common carrier is 3-10 business days. UPS ground service for sample shipment is 3-5 working days, unless otherwise specified.

No. The vast majority of our merchandise is shipped via truck line or UPS, and a valid street address is needed to ensure proper delivery. If a P.O. Box is used as a shipping address, an error message will appear when submitting the order.

Yes! When you place your order and come to the Check Out screen, just replace your address with the address you want to ship your merchandise to, then continue. Remember to use a street address, not a Post Office Box, for any shipping address.

Shipping charges vary according to product type and destination. With our over 25 years' experience, West Carpet is familiar with the freight companies that have a proven track record and provide the best service at the best possible rates. We can quote freight rates when your order is placed and you can choose if you would like to prepay or pay the freight charges when your flooring is delivered.

We can provide you with a rough means of determining what you need from the measurements of your home. However, before you order you will need a carpet installer to provide you with exact measurements.

To determine the approximate amount of carpet you will need, multiply the length (feet) of the room by its width (feet), and divide that figure by 9 to obtain the square yardage. Add 10 percent to amount for room irregularities and pattern match. It is best to have your installer make final measurements to ensure that you purchase the correct amount.

YES! Contact a carpet installer in your area through the yellow pages under "carpet installation", or preferably through a referral. As professionals, carpet installers know how to include hallways and closets, match patterns, plan seam placement, work with room irregularities , and account for rooms with widths greater than 12 feet (most carpet is produced in 12 foot widths). The installer will come to your location and measure the areas to be carpeted. YOU WILL USE THIS MEASUREMENT TO CALL IN YOU ORDER.

Yes, you can, as long as the item has not been shipped or received by us. If the order has already been sent to us, there will be a restocking fee involved in returning it to the mill. If you do receive an order that was canceled, accept delivery of the item and call the Customer Service Center for return instructions.

We submit all requests for credits within 24 hours of receipt; however, it may take 7-10 business days for you to receive your credit. You should see this on your next credit card statement or the following one, depending on where you are in your billing cycle.

If, within 30 days, you are not satisfied with your purchase, we will replace the item or provide a credit for the full merchandise amount less any shipping charges and restock fees.

There is no totally trackless carpet. However, today's technology has gone a long way towards reducing footprints due to a denser construction, combined with tightly twisted yarn to give a textured appearance which resists tracking. We refer to this as our textured line of carpet.

Historically, homeowners prefer our cut pile because it offers a softer, attractive appearence and feel. This is especially true in our textured saxony and velvet products. Our berber products have proven to be excellent in high-traffic areas, basements, family playrooms, and more and more as a whole house carpet.