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Frequently Asked Questions

  • How to care for your beautiful hardwood floors?
Sweep your floors or use a dust mop daily, but do not use a household dust treatment, as this may cause your floors to become slick or dull the finish. Vacuum your floor regularly, as often as you would vacuum carpets. Clean your floor's coated surface with a lightly dampened cloth using a recommended cleaning product, and according to the manufacturer's directions for use. Never damp mop a wood floor. In all cases, use minimum water, because water causes deterioration of the wood itself, as well as the finish. Buy a "floor care kit" that your installer or flooring retailer recommends instead of counting on a home-made remedy of vinegar and water to clean your floors. Different finishes have different maintenance requirements, and it's best to follow professional advice in this area. Clean light stains by rubbing with a damp cloth Avoid using mops or cloths that leave excessive water on the floor. Never let a spill of water dry on the floor. Control humidity levels by use of a dehumidifier or humidifier. You may need to add portable units in some rooms. Do not clean your wood floors with water or water-based products on a regular schedule. Clean only when necessary and clean only the soiled areas.

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