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Frequently Asked Questions
- How long have you been in business?
- Are you competitive and why?
- What is your installation quality and lead time?
Since 1981 - that's over 28 years now.
Yes! We feel we are the most competitive flooring store there is. Being a local merchant in a smaller town, many of our customers are our friends and neighbors. We have always based our business on providing the best quality at the most reasonable pricing. We do not like to lose any job and we don't want to see anyone pay more than they should. Period!
Installation is top quality and guaranteed. All our installers have worked with us for years and are insured, many are Karastan certified. Lead time on installations vary, usually 1 to 2.5 weeks. Now in 2009, production of material is also a key issue. Like so many industries, the carpeting industry is trying to work as carefully as possible and no longer produces and warehouses all their offerrings. Production is most often scheduled based on orders received.