Help
Frequently Asked Questions
- Why Engineered?
- Why Bamboo?
- Do you offer "Aluminum Oxide Finishes" on your flooring?
- Does my floor change color?
- What type of cleaner should I use on my floor?
- What should NOT be used on pre-finished floors?
- What do you mean by Glue down and Nailed down?
Attitudes about engineered wood have changed dramatically. Since 1995, the amount of engineered wood in residential use has increased significantly. Various factors explain why engineered wood floors outperform solid wood floors:
* Their stable 5-ply construction reduces twisting and cupping.
* They handle seasonal changes with less stress and movement.
* Because the best wood is used only on the face, engineered wood floors use forests more efficiently, with less impact on the environment.
* They acclimate faster on the job, and this reduces construction time.
Hottest trend in current floor world. Bamboo is 25% Harder Than Red Oak, 12% Harder Than Rock Maple. It is more dimensionally table than commonly used wood flooring including oak and maple.Given its hardness, durability, beauty, and environmental friendliness, bamboo is a simple alternative to traditional hardwood flooring in that:
* Uniquely attractive
* Strong and resilient
* Dimensionally stable
* Moisture and stain resistant
* Environmentally friendly
Besides its beauty, hardness and durability, a substance derives its value from environment friendly characteristic. Fast growing, self regenerating and rapidly renewable also enable bamboo an alternative to the world's extremely rare and preservative treated hardwood.
Yes, in addition to our exclusive “Anti-Scratch” and “Anti-Abrasive” coatings, we also offer the very hard Aluminum Oxide finishes on some of our product line. That can better protect your floor from normal wear and tear. Because of that we are able to offer 25 years of finish wear warranty* for our products. Eventually the floor will need to be screened and re-coated, or sanded and re-finished. With Aluminum Oxide and our exclusive “Anti-Scratch” and “Anti-Abrasive” coatings, the time between your next sanding will be greatly extended and this will save you money.
Like fine wine, all wood will “age” (darken) over time. The special UV cured finishes we use are hard and durable but it IS sensitive to UV Rays. Prolong exposure to sunlight will slightly discolor the floor.
Cleaning your floor is easy. Any type of good urethane finish wood cleaner is acceptable from your local Home Improvement Centers. Never use any wax or cleaner that must be mixed with water such as oil soap, lemon oil, sprays, and liquid wax as this will damage the coatings and result in the loss of warranty. Please follow the manufacturer’s instructions.
Water, wax, furniture polish and any other cleaner with wax in it.
Glue down and nailed down are methods used to install wood flooring. Glue down is the act of using flooring adhesive to glue the flooring to the sub-floor, used mainly for installations over concrete slabs. Only engineered materials can be glued down. Engineered floor also can be staple down or both glued and nailed to wood sub floors. All of our solid materials require the floor to be nailed down to the sub-floor using flooring nails (not staples).