Return Policy

Return Policy

Return Policy

Insect Screen Curtain Warranty

4. WARRANTY - Seller warrants to Buyer that its products will be, on the date of shipment of the product, free from defects in material and workmanship and will substantially conform to Seller's written specifications provided to Buyer or to the specifications, if any, identified in an order and agreed to in writing by Seller, other than specifications specifying performance for a period of time. If any defect in material or workmanship or failure to meet said published specifications (a "defect') appears in the product Seller will, at its option, either repair or replace the defective product without charge at Seller's place of business or repair facility or credit or refund the purchase price of the defective product provided: (i) the defect appears within three (3) months from the date of shipment of the product (ii) Buyer notifies Seller in writing of the claimed defect within thirty (30) days after Buyer knows or reasonably should know of the claimed defect, and (iii) Seller's examination of the product discloses that the claimed defect actually exists.

Buyer shall follow Seller's instructions regarding return of defective product, and no product will be accepted for repair, replacement credit or refund without the written authorization of and in accordance with Seller's instructions. Replaced products shall become Seller's property. In no event shall Seller be responsible for de-installation or reinstallation of defective products or for the expenses thereof. If Seller determines that the returned products were not defective, Buyer shall pay Seller all costs of handling, inspection, repairs and transportation at Seller's then prevailing rates. Repairs and replacements covered by the above warranty are warranted to be free from defects as set forth above except that the defect must appear (i) within one (1) month from the date of repair or replacement or (ii) prior to the expiration of the above three (3) months period, whichever is later.

Seller makes no warranties with respect to experimental products or prototypes or to products which have been subjected to misuse, neglect, accident or abuse or have been improperly installed, stored, handled, maintained, repaired or altered by anyone other than Seller, or had their serial numbers or month and year of manufacture or shipment removed, defaced or altered. EXCEPT AS STATED IN THIS SECTION 4, SELLER, ITS SUBSIDIARIES AND AFFILIATES, SUBCONTRACTORS AND SUPPLIERS MAKE NO WARRANTIES EXPRESS OR IMPLIED, AND SPECIFICALLY DISCLAIM ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AS WELL AS OTHER IMPLIED WARRANTIES, IN LAW OR EQUITY. BUYER'S SOLE AND EXCLUSIVE REMEDY SHALL BE SELLER'S OBLIGATION TO REPAIR OR REPLACE OR CREDIT OR REFUND AS SET FORTH ABOVE.