Customer Service
Customer Service
| Bonded Carpet takes great pride in our customer service!!!
We can appreciate the needs of our clients and frankly, we believe our customer service personnel to be the best in the flooring Industry. Our estimators, sales people, installers, to inside customer service rep's we try to raise the standards. Many of our customer service personnel have been trained at a mill sponsored, three-day seminar. They have actually seen carpet being made so they know and can explain many of the manufacturing enhancements. On top of this academic value they have years of flooring experience. Many of our sales people are past installers who have spent their entire working career in flooring. Our goal is to make our customer happy. This is a combination of many things but mainly assisting our customers with the correct purchase for their needs and then coordinating and insuring the quality and timely follow through from measuring to finishing the install. Simply call 1-800-734-6801 or visit our web site www.bondedcarpet.com and let us make your buying decision easy! Our past motto "We try and treat our customers the way we would want our family treated" was upgraded this past year to " We treat our customers the way they wish to be treated". We understand everyone has specific needs and may have a specific way to be treated". At Bonded we treat you like an individual, not a number! Bonded has won the San Diego Apartment Associations " Mark of Excellence Award" for "Supplier of the Year" in 1995 and in 2002! Bonded was also been nominated in 2002 for the Better Business Bureaus "Torch Awards" for Leadership and Integrity. At the time of this writing the awards winners was not announced. Bonded has grown from four broken vans in 1985 to over 55 service vehicles in 2002! Our growth is attributed to our satisfied clients who have recommended us to their friends and families. Today we have over 1500 active commercial accounts and hundred of residential customers. Whether it is your custom home or that single apartment, or condominium or possibly that 400-unit complex, Bonded can handle your needs! No job is too small or too large! We are known as the "Property Manager's choice". Give a Bonded a try…. You will not be sorry you did! |